{"id":15,"date":"2025-09-23T21:23:12","date_gmt":"2025-09-23T17:23:12","guid":{"rendered":"https:\/\/travaluxadventure.com\/?page_id=15"},"modified":"2025-11-06T20:45:36","modified_gmt":"2025-11-06T16:45:36","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/travaluxadventure.com\/en\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15\" class=\"elementor elementor-15\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-a1ea353 e-flex e-con-boxed e-con e-parent\" data-id=\"a1ea353\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7797ad1 elementor-widget elementor-widget-wd_text_block\" data-id=\"7797ad1\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<h3><strong>Scope of Policy<\/strong><\/h3><p>This policy applies to all tours and travel services offered by Travalux Adventures and Tours, whether booked through the company\u2019s website, offices, or authorized representatives.<\/p><h3><strong>Cancellation by the Customer<\/strong><\/h3><p>We understand that plans may change, so we offer a flexible cancellation policy as follows:<\/p><ol><li style=\"list-style-type: none;\"><ol><li style=\"list-style-type: none;\"><ol><li>Full refund (100%) \u2013 no fees: More than 48 hours before the tour date<\/li><li>No refund: Less than 48 hours before the tour date<\/li><\/ol><\/li><\/ol><\/li><\/ol><h3><strong>Cancellation by the Company<\/strong><\/h3><p>The company may cancel or reschedule a tour due to circumstances beyond its control (such as weather conditions, low participation, or official restrictions).<\/p><p>In such cases, the customer will be entitled to one of the following options:<\/p><ul><li style=\"list-style-type: none;\"><ul><li style=\"list-style-type: none;\"><ul><li>A full refund,<\/li><li>or Rescheduling<\/li><li>or transferring the booking to another date or program at no additional cost.<\/li><\/ul><\/li><\/ul><\/li><\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Scope of Policy This policy applies to all tours and travel services offered by Travalux Adventures and Tours, whether booked<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":13,"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":15963,"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions\/15963"}],"wp:attachment":[{"href":"https:\/\/travaluxadventure.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}